| Episode 58: A complaint |
| Tim: |
How can I help you sir?
|
| Customer: |
It's about this watch.
|
| Tim: |
What seems to be the problem?
|
| Customer: |
The alarm doesn't work and the strap leaves a green mark on my wrist when I take it off. |
| Tim: |
Have you worn the watch in the shower perhaps sir? |
| Customer: |
No and I only bought it two weeks ago. It's still under guarantee but I must say, for the amount of money I paid for it, I'm very disappointed. |
| Tim: |
I'm so sorry you've been inconvenienced. Would you like a refund? |
| Customer: |
No, I'd rather have the watch replaced please. |
| Tim: |
Right, well, I'll just take down your purchasing details and we'll get this watch changed for you in no time at all. |
