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November 29, 2010 4:10 PM PST

Level 3 takes spat with Comcast public

Internet backbone provider Level 3 is accusing cable giant Comcast of violating Net neutrality principles as it takes public a dispute over network peering between the two companies.

On Monday, Level 3 issued a statement that said Comcast plans to charge it a "recurring fee" to carry video traffic on the Comcast broadband network. Level 3 said that charging such a fee violates the Federal Communications Commission's Net neutrality principles.

"By taking this action, Comcast is effectively putting up a toll booth at the borders of its broadband Internet access network, enabling it to unilaterally decide how much to charge for content which competes with its own cable TV and Xfinity delivered content," Thomas Stortz, chief legal officer of Level 3, said in a statement. "This action by Comcast threatens the open Internet and is a clear abuse of the dominant control that Comcast exerts in broadband access markets as the nation's largest cable provider."

But Comcast says that Level 3 is being disingenuous in its portrayal of what is a typical network peering negotiation between two network providers.

"Level 3 has misportrayed the commercial negotiations between it and Comcast," Joe Waz, Comcast's senior vice president for external affairs, said in a statement. "This has nothing to do with Level 3's desire to distribute different types of network traffic. Comcast has long established and mutually acceptable commercial arrangements with Level 3's Content Delivery Network (CDN) competitors in delivering the same types of traffic to our customers."

The news comes on the heels of Netflix turning to Level 3 to handle its streaming video. Earlier this month, Netflix announced the deal that would send the bulk of its content-distribution business to Level 3 and Limelight and less to rival Akamai. This was a huge win for Level 3 in terms of its content delivery network business, but it also means that the company will now be carrying a much higher traffic load on its network. Subsequently, it means that it will also ask its peering partners to accept much higher traffic loads than previously.

Prior to the Netflix deal Comcast and Level 3 had a typical industry peering arrangement. Level 3 is an Internet backbone provider and it regularly carries traffic that originates and terminates on Comcast's broadband network. Under their previous arrangement, the companies essentially swapped traffic since both networks generated equal amounts of traffic.

But with the Netflix deal, the balance of traffic between the two companies will shift dramatically. Netflix has been said to generate 17 percent of traffic on the Internet at peak times in the U.S. Comcast said in its statement that it expects to receive five times more traffic from Level 3 as part of this new arrangement.

Unlike the peering relationship between Level 3 and Comcast, Comcast and Akamai, which had previously delivered Netflix's streaming video, had a commercial arrangement, a source close to Comcast confirmed. In other words, instead of swapping traffic between Comcast and Akamai for free, Comcast charged Akamai a fee to deliver its traffic including the Netflix video content.

Comcast said in its statement that all it has been trying to do in its negotiations with Level 3 is to work out a similar deal as the one it had originally had with Level 3's content delivery competitors.

"Comcast offered Level 3 the same terms it offers to Level 3's CDN competitors for the same traffic," Waz said. "But Level 3 is trying to undercut its CDN competitors by claiming it's entitled to be treated differently and trying to force Comcast to give Level 3 unlimited and highly imbalanced traffic and shift all the cost onto Comcast and its customers."

It has accused Level 3 of trying to get a free ride by crying foul over Net neutrality.

"What Level 3 wants is to pressure Comcast into accepting more than a twofold increase in the amount of traffic Level 3 delivers onto Comcast's network -- for free," Waz said in the Comcast statement. "In other words, Level 3 wants to compete with other CDNs, but pass all the costs of that business on Comcast and Comcast's customers, instead of Level 3 and its customers. "

But Level 3 claims it was bullied into accepting a deal that it says violates the "spirit and letter "of the FCC's proposed Internet Policy principles and other regulations and statutes, as well as statements Comcast has made previously about favoring an open Internet, Stortz said.

Level 3 executives are asking Comcast to reconsider its position and are approaching regulators and policymakers, asking them to take action to "ensure that a fair, open, and innovative Internet does not become a closed network controlled by a few institutions with dominant market power that have the means, motive, and opportunity to economically discriminate between favored and disfavored content," the company said.

Representatives from Level 3 did not return calls asking for further comment based on Comcast's assertions.

Public interest organizations were quick to take Level 3's side in its fight against Comcast.

"Comcast's request of payment in exchange for content transmission is yet another example of why citizens need strong, effective network neutrality rules that include a ban on such 'paid prioritization' practices," said Andrew Jay Schwartzman, senior vice president and policy director of the non-profit law firm Media Access Project. "It is also yet another clear demonstration of why Comcast should not be permitted to acquire NBC Universal, given its clear tendency to exercise control in the video marketplace."

"This is exactly the sort of anticompetitive harm that opponents of Comcast's merger with NBC-Universal have warned would happen -- that Comcast would leverage its network to harm distribution of competitive video services, while raising prices on its own customers," said Harold Feld, legal director of Public Knowledge. "Policymakers should see this as the third strike for Comcast, following the BitTorrent complaint, the complaint by Zoom modem manufacturers over treatment of their products and now this."

But other experts say that Level 3 may be exploiting the tension over Net neutrality to negotiate more favorable business terms for itself.

"If this turns out to be a fight over peering arrangements, then this clearly has nothing to do with Net neutrality," said Larry Downes, a consultant and author, who has contributed columns regarding Net neutrality and other Internet issues on CNET.

Level 3's complaint comes at a time when the Net neutrality issue is bubbling to a head at the Federal Communications Commission. The FCC, which has been promising to make Net neutrality rules official regulation for more than a year, is expected to lay out its final plan for those rules next month at its December open meeting.

The FCC is also considering the merger between Comcast and NBC Universal. And some industry watchers have speculated that the FCC may include Net neutrality provisions as conditions in the merger.

Last September, FCC Chairman Julius Genachowski proposed making four of the Net neutrality principles official regulation. He also proposed adding two new principles.

It is these original four principles that Level 3 accuses Comcast of violating. The existing principles can be summarized this way: Network operators cannot prevent users from accessing lawful Internet content, applications, and services of their choice, nor can they prohibit users from attaching non-harmful devices to the network.

The additional principles, which the FCC hopes to make part of the regulation, would prevent Internet access providers from discriminating against particular Internet content or applications, while allowing for reasonable network management. The second principle would ensure that Internet access providers are transparent about the network management practices they implement.

It's unclear what type of action Level 3 expects the FCC to take, since the FCC's authority to enforce these principles has already been called into question by a federal court.

In 2008 the FCC gave Comcast a slap on the wrist for violating its principles when the company throttled Bit Torrent traffic on its network. Earlier this year, a U.S. appeals court threw out the FCC ruling. Judges in the case said that the FCC had no authority to regulate an Internet provider's network management practices.

(CNET's Greg Sandoval contributed to this report.)

Updated 6:42 p.m. PST with background and reaction.

E-mail Marguerite Reardon

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Marguerite Reardon has been a CNET News reporter since 2004, covering cell phone services, broadband, citywide Wi-Fi, the Net neutrality debate, as well as the ongoing consolidation of the phone companies.

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Elinor Mills covers Internet security and privacy. She joined CNET News in 2005 after working as a foreign correspondent for Reuters in Portugal and writing for The Industry Standard, the IDG News Service, and the Associated Press.

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Add a Comment (Log in or register) (36 Comments)
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by gefitz November 29, 2010 4:52 PM PST
Next step? L3 charging Comcast for every cable customer that accesses sites of L3 customers.

Super.
Reply to this comment 4 people like this comment
by SergeM256 November 29, 2010 6:19 PM PST
Isn't it how it supposed to work? L3 charges Comcast for traffic they deliver to Comcast and Comcast charges their customers for delivering this traffic to customers. Comcast cannot exist without L3 but L3 can exist without Comcast.
by Stealth_Ranger November 29, 2010 4:53 PM PST
Well,

I would dump comcast immediately if there is an alternative... I have UVerse, but would drop them in a heartbeat if they do the same thing....
Reply to this comment 1 person likes this comment
by SteveW928 November 29, 2010 5:46 PM PST
@ Stealth_Ranger -
There really isn't in places I've lived when I was a Comcast customer. The thing is though, without Net Neutrality, this and much worse will be the case with just about any ISP you choose. This just shows that the telcos are getting pretty confident that their attempts to sway people (through the likes of Glenn Beck, etc.) are working. The more confident they get, the more of this stuff you will see.
2 people like this comment
by sundance808 November 29, 2010 5:00 PM PST
that's Comcast's "Triple Pay" for you:

1) netflix pays their upstream providers
2) Customer pays comcast for internet connection (touted as the 'Fastest Internet Speeds...')
3) netflix pays comcast so their traffic can pass through comcast and on to the paid-for-already link of the customer.

it's basically old telco strategy.
Reply to this comment 1 person likes this comment
by rtuinenburg November 29, 2010 5:01 PM PST
It might be time for a breakup, like they did with AT&T. Companies are getting to powerful and cocky.
Reply to this comment 6 people like this comment
by mkimble13 November 29, 2010 7:28 PM PST
Couldn't agree more.

I am beginning the process of drafting a letter to both my congressman and Mayor of Denver to put an end to Comcast exclusive sole agreement to provide Cable TV (and by default, broadband internet) to the city of Denver.

I'd like to see 3 or 4 broadband companies and 3 or 4 more DSL companies have to compete for high speed internet, TV and voice services for their customers in Colorado.
by cowspeak November 29, 2010 5:05 PM PST
Break up Comcast, the is BS
Reply to this comment 5 people like this comment
by anonCNET November 29, 2010 5:07 PM PST
Comcast sucks.
Reply to this comment 8 people like this comment
by nuttymac November 29, 2010 5:14 PM PST
Comcast downloads blows their competitors out the water with lightning download speeds. You can hate Comcast, but you can't say they don't deliver quick internet downloads.
1 person likes this comment
by Doji33 November 29, 2010 5:25 PM PST
Eat FiOS 150/35. Comcast can't even compete with FiOS 25/25.
3 people like this comment
by timber2005 November 29, 2010 5:28 PM PST
And soon you'll be downloading what? Comcast keeps this up, there won't be an internet for those connected to it.

Imagine Comcast making MS pay to transfer Windows Updates. Apple having to pay to transmit songs. Facebook to transmit well... everything. Google having to pay to let users access their content.
5 people like this comment
by Warhaven November 29, 2010 6:00 PM PST
@nuttymac...

Yeah, if you live on a street with the closest neighbor 25 miles away. Was forced to have Comcast while in an apartment. Only option. Sucked beyond all belief. Had their "Pro" line, which was supposed to be 24mb/3mb. From about 7pm to 11pm, my download speeds would be at around 1mb. ONE. And latency would be at bout 500-600ms. Yes. That's a 1/2 second latency. Renders online games impossible to play. On weekends, it was outright unusable.

Did the whole song and dance with their tech support, but there was nothing wrong with my connection. Fortunately, city installed the light rail, and along with it came fiber. Switched to U-Verse internet (only 12mb/3mb), but it's a dedicated line, so I always get 12mb/3mb. No shared pipeline BS.

Wish I could get FiOS.
1 person likes this comment
by sensi2 November 29, 2010 6:05 PM PST
@ nuttymac
"lightning download speeds"

Well I pay 39 euros (~50 U.S. dollars) for 100mb (effective) triple play here in France. AFAIK Comcast is 99 dollars for 50mb, making their offer rather appalling in comparison... Hard to believe that the US competition can be even worst...
1 person likes this comment
by inachu1 November 29, 2010 6:22 PM PST
@ nuttymac

I was a comcast member for over 4 years and they got slower and slower and slower and I left because of the slowness.
by cartman0082 November 29, 2010 5:10 PM PST
Just do what the MCP says and everything will be fine, programs.
Reply to this comment 1 person likes this comment
by SteveW928 November 29, 2010 5:11 PM PST
Folks.... this is just the start if Net Neutrality legislation doesn't get passed. In other words, you ain't seen nothin' yet.
Reply to this comment 5 people like this comment
by orionshook November 29, 2010 5:15 PM PST
Who didn't see this coming?
Reply to this comment 1 person likes this comment
by cbscowards November 29, 2010 6:42 PM PST
Glenn Beck
1 person likes this comment
by SteveW928 November 29, 2010 7:26 PM PST
@ cbscowards -

Hard to say. He was either well paid... or, just as ignorant, as he is on other topics like church history or what his religion teaches, etc.
by meganbrod November 29, 2010 5:15 PM PST
Leave it up to Comcast to ruin anything good about the internet. If they block access to Netflix movies, I can still watch TV shows and some movies with TVDevo.com. Although, I will miss my Netflix movies. On second thought, if Comcast blocks, I will cancel everything and find an alternate internet connection.
Comcast's competition must be licking their chops.
Reply to this comment 6 people like this comment
by Aherd November 29, 2010 5:20 PM PST
I agree
3 people like this comment
by cshotton November 29, 2010 5:17 PM PST
IANAL, but it sure seems like Comcast is asking their data service to be considered the same as their CATV service as far as fees to deliver movies. If so, I'd say the FCC should declare them identical and let localities tax and franchise the crap out of Comcast's data pipes the same way they can regulate and tax the CATV network. IMO, Comcast just gave up common carrier status for their data network and if I was NYC or any other big city, I'd be knocking on their door with a new franchise agreement that taxed them for as much as they are charging L3.
Reply to this comment 5 people like this comment
by bamtan2 November 29, 2010 5:32 PM PST
It is coming fast and hard now. Get used to it folks or get behind net neutrality activism.
Reply to this comment 2 people like this comment
by sharmajunior November 29, 2010 5:35 PM PST
Next up. Pay $1.50 charge to Comcast for watching the twin brothers laughing at each other on youtube.....awwwww How cute!!!

Then also pay 1.50 for every other video you watch. The time is now America, wake up and fight or be nickel and dimed by corporate America.
Reply to this comment 3 people like this comment
by Retired_IT_Mgr November 29, 2010 5:40 PM PST
Even if the committee passes all the pending net neutrality rules in December the Republican House will reverse the rules next year in favor of their donor's interests and the split Senate will follow the trend because they are fearful of the Tea Party. Follow the money. Capitalism aways trumps democracy. The internet as neutral has had a good run. We will look back on those times as the good old days.
Reply to this comment 2 people like this comment
by sssterno November 29, 2010 5:42 PM PST
Hard to say anything to them, after the Google+Verizon back-door deal to carve up the internet.
Reply to this comment
by alexb3e November 29, 2010 6:14 PM PST
FCC needs to sue fine Comcast and L3 needs to sue Comcast for the amount they've paid.
Reply to this comment
by danielmaui November 29, 2010 6:15 PM PST
Meanwhile, NetFlix offers a lower per month streaming only subscription starting next month. Wonder how long that price is going to last.
Reply to this comment
by inachu1 November 29, 2010 6:21 PM PST
Simple soloutin! have level 3 file lawsuitt that comcast cant host any video on their nework without LVL 3 permission and Level 3 gets all profits and comcast gets ZERO profit from LEVEL3.

Then LEVEL 3 keeps the neutrality open and legally bans comcast from hosting any such video of any type on a LEVEL 3 backbone or face fines.
Reply to this comment
by nicmart November 29, 2010 6:27 PM PST
I'm fond of calling Comcast The Worst Company in America, but I don't see why the company should supply the tremendous bandwidth Netflix consumes without compensation. During peak time Netflix already consumes 20 percent of all downstream traffic, and is growing rapidly.

http://www.dailytech.com/Report+Netflix+Will+Clobber+US+Internet+Bandwidth/article20075.htm
Reply to this comment
by cbscowards November 29, 2010 6:45 PM PST
Comcast is being compensated by all the customers paying their monthly fees.
by BrettGlass November 29, 2010 7:08 PM PST
This story is highly biased and inaccurate. See http://blog.comcast.com/2010/11/comcast-comments-on-level-3.html
Reply to this comment
by inachu1 November 29, 2010 7:11 PM PST
Kinda like a wolf making comment as to why he is in the hen house.
by SteveW928 November 29, 2010 7:37 PM PST
@ BrettGlass -

Please explain it then. If your response involves anything other than X amount of data for $Y, there is a problem. The blog you pointed to, nicely avoids those kinds of details as well.

@ inachu1 -
No kidding!
(36 Comments)
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