Adobe suggests that you upgrade to a recent browser and that you have the latest version of the free Adobe Flash Player installed in order to use the Adobe website as it is intended. You may experience problems without the most recent version of the Adobe Flash Player and a supported web browser. This TechNote covers system requirements for viewing content on and downloading content from the Adobe website.

• Adobe Flash Player requirements
• Browser requirements
• Download requirements
• Other requirements

Adobe Flash Player requirements

The Adobe website uses features in Adobe Flash Player version 7.0.19.0 and later. You cannot use certain sections of our site without this player.

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Note: If you don't know which version of the Adobe Flash Player you have installed, you can test your player at the Adobe Shockwave and Flash Player Test page. Position your curser over the About button in the Flash Player portion of the page, and you will see the version of the Flash Player you have installed. If you have problems installing Flash Player, see the Flash Player Support Center.

Browser requirements

The Adobe website is supported by the latest versions of Microsoft Internet Explorer, Netscape Navigator, Mozilla Firefox, Apple Safari, and America Online (AOL). In order to experience the Adobe website fully, please upgrade to the latest version of one of the following browsers:

• Microsoft Internet Explorer
• Netscape Navigator
• Mozilla Firefox
• America Online (AOL)
• Apple Safari

At this time, the Adobe website is not supported fully by the following browser versions. Adobe is actively working with these companies to resolve issues with the following browsers:

• Netscape 6.2 and earlier (Mac OS and Windows)
• Internet Explorer 4.x and earlier (Mac OS and Windows)
• Opera (all versions and platforms)
• Camino 1.0 and earlier
• Sea Monkey 1.0 and earlier
• Mozilla 1.3 (Mac OS X)

Download requirements

Adobe recommends a DSL connection or faster for downloading trials, updates, or purchased products from Adobe.

Some portions of the Adobe website require that you have Java Runtime Environment (JRE) 1.4 or later installed, ActiveX controls enabled, or the Adobe Download Manager installed. For additional download information, click here.

Other requirements

JavaScript is used for key functionality on the Adobe website; thus, Javascript 1.2 or later must be enabled.

• Enable JavaScript in your browser. Consult your browser's Help section for information on how to change this setting.
• Upgrade your browser to a version that supports JavaScript 1.2 or higher (see browser list above).

Cookies must be enabled for certain portions of our site.

• Make sure cookies are enabled. Consult your browser's Help section for information on how to change this setting.

Viewing preferences must be set to view Adobe Flash content. The Adobe website allows you to set a viewing preference. If you have set your preference to see only the HTML version, then you will not be able to see Flash content on parts of the Adobe website.

• You can remove your viewing preference and allow Flash content on the Adobe website by clicking the following link: Clear your viewing preferences