Objective: Seeking a challenging career in a sales environment, that will utilize my skills in sales, marketing and customer service.
Experience: 10/06-Present Homestead Technologies Menlo Park, CA Inside Sales Representative „« Handle inbound customer calls „« Make outbound follow up calls during scheduled hours „« Provide an excellent customer experience at all times „« Achieve productivity related targets including sales and revenue objectives, average handle time, log in time, available time, and quality measures „« Consult with customers on all of the Homestead products and services
11/02-04/05 24 Hour Fitness San Jose, CA Senior Sales Counselor/ Assistant Manager „« Membership sales „« Adjusting and managing schedules „« Training and mentoring new counselors „« Organize local promotions „« Fitness and nutritional counseling „« Strategize and set plans to achieve clubs monthly goals „« Customer service „« Upgrading memberships and programs „« Outside/ Inside sales
08/01-11/02 Capitol Buick GMC San Jose, CA Sales & Leasing Associate „« Provided general customer service „« Inbound/ Outbound telemarketing calls „« Upgraded/ cross selling vehicles and accessories „« Loan assistant „« Customer inquires., phone & walk-ins „« Provide retail quotes „« Follow up for consumer needs
08/00-07/01 Courtesy Chevrolet San Jose, CA Sales & Leasing Associate „« Customer service „« Phone sales/ Telemarketing „« Loan processing
Education: Gunderson High School, San Jose, CA.; DeAnza College, Cupertino, CA.; Joe Verde Sales Course, San Jose, CA.; Danny Vitale Car College, San Jose, CA.
Awards/ Credits: SCN Sales Award, March 2000 Employee of the Month- Top Sales, January 2002
References available upon request
Location: San Jose, CA
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