FTP is the most commonly used method for transferring files over the Internet and has been around for many years. Many organizations and individuals use FTP as the access method to upload and download files to their web server. To transfer via FTP in Dreamweaver, users enter their FTP server information in the Remote Info category of the Site Definition dialog box. In the Files panel, users can then click the Connect and Put buttons to upload selected files and/or folders.

This TechNote is one of several Dreamweaver TechNotes that assist in setting up and troubleshooting Dreamweaver’s FTP connection. Before reading this TechNote, it is recommended to first read the sections of the Dreamweaver help files related to FTP (search the help files for “FTP”) and Setting up Dreamweaver’s FTP connection (TechNote tn_14787).

There are many potential variables involved when troubleshooting FTP issues, so the list of tips and techniques is quite long. To break up the list of steps, this TechNote has been divided into three general sections, in order to group related tips and techniques together:

1. Initial steps and fact gathering
2. Dreamweaver user interface settings
3. Server issues

One drawback with dividing the steps into related groups is that some of the most useful tips were pushed from the top of the list, down towards the middle or bottom. So, in order to highlight the most useful tips and tests, here are the top five things to make sure you try:

1. Verify you have the latest updater for Dreamweaver.
2. Try enabling passive FTP.
3. Try connecting to your server with different FTP clients.
4. Try modifying the Host Directory settings in the site definition.
5. Check permissions on the server.

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