Troubleshooting Jobs Stuck in “Active” Status Microsoft Grows Hostile, Yahoo Says Nyah Nyah
May 03

If your job is stuck in “Ready” status, the printing configuration may not be complete:

  • The print server may not be set up to service the printer.

  • The print server may not be assigned to the queue.

  • The queue may not be assigned to the printer.

  • An operator flag may be set for the queue in PCONSOLE to not allow service by current print servers. Select the queue and then “Status” from the “Print Queue Information” menu.

Other possibilities include the following:

  • The job may be waiting for a new form to be mounted.

  • Other jobs may be ahead of this job in the queue.

  • The printer may be servicing another queue with a higher priority.

  • The printer may have been stopped. Check the status of the printer in PCONSOLE or at the print server console.

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