Fake UGGs – When is an Ugg not an UGG?
Real Genuine UGG® Australia Boots and “Ugg Boots”
How can you tell fake “Uggs” from Genuine UGG® Australia Boots? Or when is an Ugg not an UGG? To add to the confusion “Ugg” is a word in general use now for a certain style of Australian Sheepskin boot. So merchants selling products as “Ugg Boots” mostly aren’t selling legitimate UGG® Australia Boots (a Deckers Corporation brand). An annoying number of “Ugg” retailers bring out models that look like UGG Australia boots and have similar names.
My feeling is that though it might not be technically illegal, it is certainly very misleading, and if the purpose is to dupe customers into thinking they’re buying the legit and genuine article when they’re not, then it’s totally wrong. Lots of customers have been duped by the offer of bargain “Ugg boots” and lots are really confused by what’s out there.
UPDATE: Be sure to read my footnote regarding websites with UGG in the name – its at the bottom of this post. NO SITE with the term ‘ugg’ in the domain name sells legit UGG® Australia boots apart from uggaustralia.com the official site.
So how do you tell a retailer is selling genuine UGG® Australia Boots? Lets deal with a couple of issues first.
“Australian Ugg Boots” are not UGG® Australia products
Let’s first clear up one thing – the generic Australian makers of “Ugg” Sheepskin boots, often trading with websites ending in .au and registered to Australian Companies. These guys are generally okay and sell, in the main, good quality sheepskin boots – they often describe their boots as “100% Australian made Uggs”, “Australian Ugg Boots” and the more responsible ones specifically dissociate themselves from UGG® Australia and Deckers Outdoor (the brand owner) in the footer or on the About Us page so customers don’t get confused. These guys have been selling these types of sheepskin “Ugg boots” for years and as long as people understand these products are NOT the UGG Australia® brand then its fine in my book.
Sellers of Chinese UGG fakes/copies are not selling UGG® Australia products
This is where UGG buyers can get seriously stung and have been (see all the responses below). There are a HUGE number of websites cropping up on the Google Adwords system (Googles “sponsored” ads) and in the search results offering UGG Boots that are in fact low quality fakes/copies of UGG® Australia boots.
These websites do nothing to dissociate themselves from UGG® Australia and deliberately set out to trick people into thinking they are buying genuine UGG® Australia products when in fact they are cheaply-made, low quality Chinese fakes shipped direct from a counterfeiting factory in China. Don’t fall for the “factory direct Ugg boots” line or “buy Ugg boots direct from the manufacturer” – they are all bywords for FAKE.
Furthermore there are many many cases of customers being overcharged on their credit card, being asked to pay twice, not receiving any product or receiving incorrect colours and sizes. Packages coming from China are often stopped in Customs – some are seized as brand fakes and for others the recipient will need to pay import duty. All a shock if a customer thinks they are buying legit UGG® Australia boots.
As we have seen in the stories below, after sales service is nonexistent and returns, exchanges and refunds are near impossible – often the websites even demand a hefty restocking fee! Plus you have to pay for your own courier service to China. All in all a total nightmare if you’re stuck with these nasty (and often very smelly) copies and a big hole in your bank balance. These chinese websites only aim is to make money quickly – they are run by people who have no interest in serving customers – in most cases they are breaking UK and US law and many are run by criminal gangs.
If you e-mail them and ask if their boots are genuine of course they will say yes and then spend ages and ages e-mailing nice messages, giving money off offers, freebies etc. until you pay (normally by Paypal) and in a good proportion of cases thats the last you’ll ever hear from them. Often the website closes down within a few days and just like that – you’ve been scammed. Be aware that a whole month’s salary in china can be than the cost of one pair of these fake boots! So its a massively luctrative scam for them.
The intention of this article is to warn customers that these websites are out there in google, yahoo, msn and other search engine search results offering fake products and customers should AVOID them. I have a list of these fake UGG websites at the end of this article which I will maintain as we discover new sites. If the website is on the list my strong advice is to AVOID.
So how can I spot a fake UGG website?
Here is my checklist from all we have found out so far:
1) UGG® Australia brand – it might be a really obvious point but it can identify about 80% of fake UGG sites. The simple rule is … if the product is not described as UGG® Australia then it’s not that brand! Do not be tempted by the fancy pictures because they may well be pictures of genuine UGG Australia boots being used – some fake sites have even taken the images directly off UGG® Australia’s main site! The products on these fake sites are made to look like UGG Australia Boots, some are even photographed standing on boxes that appear to have the UGG® Australia logo printed on them and they are not the genuine article at all.
Don’t be fooled by the descriptions either – if you see a product described as “UGG Classic Tall” or “UGG Cardy Boots” it is not the same as the “UGG® Australia Classic Tall” or “UGG® Australia Classic Cardy”.
Lets be clear – a brand is a mark of quality – products that are not of that brand will not be that known quality. This goes for anything you might buy. The brand that most buyers mean when they talk about real/authetic/genuine UGG Boots is UGG® Australia – no other similar sounding name means that brand. The same as you would not expect Kokacola to be genuine Coca-Cola, names like “Australia UGG”, “UGGs Australian”, “100% Australia UGG”, even “Genuine UGG” are often used by the fakers to fool you – they are meant to trick you. Just remember the brand and don’t be tricked!
2) Websites with UGG in the name
In Aug 2009 UGG® Australia issued an explicit conterfeit warning on their official website. To summarise: Any website’s domain name (thats the bit before the .com or .co.uk) that has the three letters ‘ugg’ in it, is not selling UGG® Australia brand. For example the website uggbootsforsale.com is therefore not legit because it has UGG in the domain name.
This nows covers 90% of the sites you might be concerned about however we are not done quite yet some sites are even more shameless and use the legal name UGG® Australia and have a domain name without UGG in it.
3) Do a domain check – So the website does say UGG® Australia or has what appears to be the UGG® Australia logo but I’m still not sure? Next step is to do a simple domain check to find out who registered the domain, in what country and when the domain was registered. Use the website http://www.domaintools.com and type in the domain name into the whois tool. If the registrant is in China (country code CN) or the domain has been created within the last three months then my strong advice is AVOID. These fake sites are often only live for a few weeks so they appear to be very recently created. If the domain is held by a proxy service or c/o a domain regsitrant like networksolutions then my advice is AVOID as this registrant is trying to hide their identity. On a good honest domain regisistry entry you are looking for a persons name or company name, a real local street address with postcode/zip code and local phone number.
4) What are the other identifying features of fake UGG sites?
Shipment Times: This is a good give-away! Check the shipment times on the FAQs pages. If they cannot offer a quick shipping option like overnight shipping it may indicate the product are being shipped from China.
Support methods: If the website does not offer a local phone number and only offers an input form for support or a simple to set up e-mail account like gmail of yahoo or IM support then AVOID. Legitimate UGG Australia retailers are much more established sites with proper support methods, local contact numbers and local addresses.
Poor English: If some of the text on the FAQs pages and product pages seems a little odd then take that as a warning sign that the creator cannot speak english – a translation programme may have been used to create the text. If it reads a little odd, has odd turn of phrases then that’s a warning.
Cheap Prices: Remember the odd addage – if it sounds too good to be true then it generally is. Put it this way UGG® Australia is a premium brand sold only though major outlets and established websites that you have heard of before. Deckers deliberatly restrict the brand to merchants with a good reputation and the right product mix – getting Authorised status is no cake walk! General rule of thumb for UK buyers – don’t expect pay less than £90 for genuine UGG® Australia adult boots. This is a PREMIUM brand and expect PREMIUM prices – no fire sales, job lots, factory direct deals. Sorry folks but those are the facts.
If you are asking the question “is this website legitimate?” you probably already know the answer!
Are genuine UGG® Australia products now made in China?
Finally a question I’m asked a lot and one that confuses a lot of people especially if they buy UGG boots from a legit high street chain and find a “made in China” label inside. The answer is “YES BUT”. YES UGG® Australia, like Converse, VANs and many other footwear products today, are now made in China BUT under working conditions and quality standards supervised by Deckers. Many branded goods are now assembled in China and many attract brand fakers. Expensive branded goods in short supply will always attract people wanting to make a fast buck with fake product!
There is a BIG difference here between the fakes and real products – Deckers UGG® Australia uses 100% A1 grade Australian Merino wool and each boot is made to the stringent standards that Deckers expects and supervises. This is a common practice with designer goods – they are then shipped to legitimate UGG® Australia retailers worldwide and sold to the public with all the workmanship guarantees and returns options you would expect with a premium brand.
The Chinese rip off sites are an entirely different kettle of fish. They produce inferior UGG® Australia copies which do not use the same quality materials like nylon instead of wool and sheepskin and poor construction methods or standards – which means the products quickly loose shape, rub and fall apart. Occasionaly the boots come in branded boxes and even have a fake version of the care card – but however convincing they might first seem if your package came by courier from China its 100% FAKE product – no exceptions.
Though both are “made in china” they are two totally different products. If nothing else – let’s be clear on two points.
UGG® Australia do not allow their legitimate products to be stocked in China and sold direct to the public.
“UGGs” shipped from China may look legit but they are NOT UGG® Australia products – they are ALL poor quality copies.
If were just about to buy a product and you have googled the website’s name and got to this article then I hope we have saved you from disappointment. If you have fallen for the “UGG boots” scam then read below about a few sucessful people who have managed to get their money back. It is possible but you will have to register a dispute with Paypal and/or contact your bank.
How can I buy genuine UGG® Australia boots at the cheapest price possible?
I’ve done a ton of work on this. If you are looking for the best prices for the genuine thing my UGG® Australia price comparison pages will get you the rock bottom, lowest prices across the full UK range of Genuinue UGG® Australia products. I’ve negociated some special deals with UGG® Australia approved UK retailers so you’ll struggle to find anything cheaper AND genuine. I’d love to tell you I’ve found adult UGG Australia boots for under £90 but I’m afraid they are still pricey – but they are the real thing and I’ve done my best to get you the best deals on each and every product. Here are the links.
If real UGG Boots are too expensive for you then my best advice is to at least have a look at similar looking high quality products from EMU Australia, Just Sheepskin, Rocket Dog and Skechers (the Keepsakes and Cunning range is good). I have UK price comparisons on each of these brands and tons more on the main website. These options are way better than the junk shipping in from China.
Anyway folks – stay safe and Happy UGG® Australia Hunting!
Dr Crocs
Do you know the facts before you buy?
- UGG® Australia is a premium designer brand – expect to pay designer prices
- The only way to obtain genuine UGG® Australia (a Deckers brand) products is from Authorised retailers
- There are less than 100 Authorised online retailers serving the UK market
- There are thousands of Fake UGG websites on the internet
- Hundreds of fake UGG websites are created every week
- Most are registered and hosted in China and are beyond of the reach of copyright law and trading standards
- If you order or receive boots from China they are 100% fake and counterfeit – no exceptions
- Counterfeiters don’t abide by child labour laws, anti-sweatshop laws, or restricted substances laws, putting both workers and the environment at risk
List of 580 websites now identified as selling fake UGG® Australia boots from China
4myboots.com 2010luxuryboots.com 2010storek.com 2010uggboots.com 2010uggbootsuk.com 511stores.com aceugg.com addboots.com aggboots.co.uk aggbootssale.co.uk aggbootssale.co.uk aheadtrade.com airmaxsneaker.com ajking8.com alihello.com allofbags.com allofshoes.co.uk allofshoes.com alluggs.co.uk amazonboot.com arrivalugg.com askuggboots.com auggshop.com australia-boots.co.uk australiabootsforsale.com australiacardy.com australiasuggboots.com australiaugg.us australiauggshopping.com australiauggstore.net authenticuggboots.com baileybuttonuggboots.co.uk bailey-button-uggboots.com baileyuggboots.co.uk bayugg.co.uk bayugg.com bayuggboots.com bestbootsale.com bestugg.co.uk bestuggboots.co.uk bestuggboots.com bestuggboots.net bestuggbootsalesite.info bestuggbootsalestore.info bestuggoutlet.com betterol.com bidsth.com boothome.com bootofoot.com bootonly.com boots.hotugg.com boots.uggsharing.com boots2u.com boots2uk.com boots8.com bootsabc.com bootsale-uk.com bootsbay.co.uk bootsday.co.uk bootsland.com bootsme.com bootsoal.com bootsoffer.com bootssaleuk.com bootsster.com bootstoreinuk.com bootsugs.com bootsussale.com bootsusukhd.com brand51.com britishuggboots.com buyalltimes.com buycheapuggboots.com buyclassicuggsale.com buyituggboots.com buylouboutin.com buysnowboots.co.uk buyugg.co.uk buyuggaustralia.co.uk buyuggboot.net buyuggboots.net buyuggbootsuk.com buyuggss.com cardybootssale.com cardyclassic.com cgukfashion.co.uk chaussures-vogue.com cheapclassicuggboots.com cheapu99boots.com cheapuggbootonline.com cheapuggbootonline.com cheap-ugg-boots-sale.org cheapuggcom.com cheapuggs2u.com cheapuggs2u.com cheapuggsaleuk.com cheapuggsaleuk.com cheap-uggs-boots.com cheap-uggss.com chipst.com chooseugg.com christianlouboutin.org.uk cityfashionshop.com clarkshine.com classic-styler.com classic-ugg.com colorsugg.com comegetfresh.com cosieboots.com cozyuggaustralia.com crazyuggs.co.uk csboots.com csboots.com cuteugg.com dearugg.com designersbrand.com discountsuggs.com dropshipugg.com ebootesonly.com ecshow.co.uk ecuggboot.com ecwarmboots.com eluxurywow.com e-ugg.com fancyuggboots.com fashion-shoes-express.com fashionuggboots.com fastuggboots.com fbikey.co.uk f-boots.com festivalugg.co.uk flyinshow.com freeship2u.com gbpugg.co.uk genuineuggsale.co.uk genuineuggtallboots.com get-ugg.com get-ugg-boot.com globalugg.co.uk globalugg.com go4boots.com go4ugg.com gobuyuggboot.com gobuyuggs.com goodbootsonsale.com gooddunk.com goodugg.co.uk happydayzpromotions.com hellouggs.com Hiboots.com hideboots.com hotterugg.com hotugg.com howugg.com idboots.com ieshoes.com iluxuryonline.com inthego.com inugg.com jeansexpress.co.uk kicksboots.com kicksnike.com kicksugg.com kissbrand.com ladyboots.co.uk ladyugs.com leadshoes.com lemonkissboutique.com leo-boots.com linksoflondoncharmswholesale.com londonugg.com lookproper.com louboutinschristian.com love-ugg.com miugg.com mmogood.biz moreugg.com musthaveugg.com my4season.com my4shop.com mybootssale.com mytobling.com myuggboots100.com myuggseller.com myuggsky.com myuggsonshop.com my-zz.com newugg.com nice-boots.com nike-city.com nikeshoesunion.com nikexyz.com offerugg.com officalugg.com officialugg.co.uk officialugg.com officialuggboots.com ohugg.co.uk ohuggs.com okeyugg.com |
okugg.co.uk okuggboots.co.uk okuggboots.com okuggboots.org olshoe.com olugg.com onlineuggbootsuk.com ourwear.com outlet4ugg.com pickmyjerseys.com pickmyuggs.com pickuggboots.com popbiz24.com popboot.com popugg2u.com popularuggs.co.uk popularuggs.com ppugg.co.uk ppuggboots.co.uk prettyuggboots.co.uk purchaseuggboots.com qcdeals.com realugboots.com realugg.com retailugg.com romanticboots.com salemyugg.com salesuggboots.com saleuggboots.co.uk saleuggs.co.uk sellugg.co.uk sell-ugg.com selluggboots.co.uk shareboots.com sheepskinugg.com shoescollectors.com shoes-on-line.com shopping66.com shoppingugg.com shoppinguggboots.co.uk shopugg.co.uk showuggboots.com showuggs.co.uk snowugg.co.uk solenike.com somuch.co.uk specialugg.com specialuggboot.com stepinstyle.co.uk stepinstyle.co.uk store.alihello.com store.uggsdream.com store-uggboots.com styleuggstore.co.uk superiorugg.com superugg.co.uk superugg.com supplyuggboots.co.uk sweetnike.com thedenimzone.com thegoodbootsonsale.com theuggblacktall.com timberlandsale.com topbootsmart.com topsnowboots.com topsuggboots.com touchugg.com tougg.com tradesneaker.com tradingsun.com truedenimz.com ugg.4myboots.com ugg.allofshoes.com ugg.eu.com ugg.eu.com ugg.gg ugg.kicksboots.com ugg.kissugg.co.uk ugg.olshoe.com ugg.uk.com ugg2all.com ugg2u.co.uk ugg2u.com ugg2you.com ugg2your.com ugg4boots.co.uk ugg4girls.com ugg4ladies.co.uk ugg4sale.com ugg4shop.co.uk ugg555.com ugg668.com uggau.com uggaustral.com uggaustralia.com.au uggaustralianuk.com uggaustraliasell.com ugg-australiauk.com uggaustralier.com uggbaileybutton.co.uk ugg-bailey-button.co.uk ugg-bailey-button-bomber-boot.org uggbaileybuttonboots.co.uk uggblack.com uggboot.biz uggbootaustralian.co.uk ugg-boot-cheap.com uggbootcouk.com uggbootdeal.com ugg-boots.uk.com uggboots1.co.uk uggboots100.co.uk uggboots2.co.uk uggboots2006.com uggboots365.co.uk uggboots365.com uggboots4all.com uggbootsale.co.uk uggbootsaleon.com uggboot-sale-uk.com uggbootsale-uk.org uggbootsarea.com uggbootsauthentic.com uggbootsc.co.uk uggbootsclub.com uggbootsday.com uggbootsdirect.com uggbootsdiscount.com uggboots-euro.com uggbootsforsale.co.uk uggbootsforuk.com uggbootsglobal.co.uk ugg-boots-grey-cardy.com uggbootshoes.com uggbootshop.co.uk uggbootshotsales.com uggbootsicon.com uggbootsky.co.uk ugg-boots-london.com uggboots-mall.net uggbootsmart.com uggbootsonline.co.uk ugg-boots-online.com uggboots-onsale-uk.com uggboots-outletsales.com uggbootssale.org uggbootssaler.com ugg-boots-saleuk.com uggbootsselling.co.uk ugg-boots-store.co.uk uggbootsstore.com ugg-bootsstore.net uggbootsuk4sale.com ugg-boots-view-uk.com uggbootsvip.co.uk uggbootsvip.com uggbootsweb.com uggboots-xmas-sale.com uggboot-uk.com uggbootwarehouse.com uggbuy.co.uk uggbuy.com uggca.com uggcardyuk.co.uk uggclassic.co.uk uggclassicboots.org uggclassicmini.eu ugg-classic-short-boots.org uggcoming.com uggdaily.co.uk ugg-deutschland.info uggdiscountboots.com uggdiscountstore.net uggdiy.com uggebuy.com Uggeplaza.com uggeshop.com uggeu.com uggeurostore.com uggfactory.com uggfactorysale.net ugg-factorysale.net uggfactoryshop.net uggfair.com uggfamily.com uggfans.com uggfirst.co.uk uggfirst.us uggforever.co.uk uggforme.com uggfree.co.uk uggfree.com uggglobal.co.uk uggheres.com Ugghome.com uggifts.co.uk ugginukp.com ugginukp.com uggireland.co.uk uggirl.com |
uggisboots.co.uk uggkelly.com uggkickse.com uggkings.com uggll.com ugglondon.co.uk ugglovers.co.uk ugglyboot.co.uk ugglyboots.co.uk ugg-mall.com uggmall.net ugg-malls.com uggmart.co.uk uggmart.com uggmk4.com uggmvp.com uggnicekicks.com uggoffer.com uggofficial.cc uggofficial.co.uk uggol.co.uk uggol.com uggonboot.com uggonboots.com uggonline2you.com uggonlineshop.co.uk uggonlinestore.com ugg-onlinestore.com uggonline-uk.com uggonly.com uggonlys.com uggonsale.co.uk uggonsaleo.com� uggood.co.uk uggood.com uggoutlet.net uggoutlet-branch.com uggoutlets.co.uk uggrain.com uggretailer.net uggretailer.org uggs.allofshoes.co.uk uggs.cc uggs.me uggs.mmogood.biz uggs365.co.uk uggs365.co.uk uggs4alls.com uggs4sale.co.uk uggsale.cc uggsalea.com uggsalej.com uggsale-outlet.net uggsales.com uggsalesuk.com uggsaleuke.com uggsaleukx.com uggsaleukz.com uggsaustralianuk.com uggsaustraliauk.com uggs-australiauk.com uggsaustralia-uk.com uggsbailey.co.uk uggsblacktall.com uggsboot.co.uk uggsbootsale.co.uk uggsbootshot.com uggsbootsireland.com uggsboots-online.com uggs-boots-sales.com uggsbop.com uggsbuy.com uggscardy.co.uk uggscheapstore.net uggsdealer.net uggsdream.com uggseller.com uggselling.co.uk uggs-fashion.com uggsforcheap.com uggsfromchina.com uggshack.com uggshare.co.uk uggsharing.com uggsheepskinboot.com uggsheepskinboots.co.uk uggshelf.com uggshoes-shop.com uggshoesuk.com ugg-shop.net ugg-shopboots.com uggshoph.com uggshoponline.com uggshoponline-uk.com uggshoppe.biz uggshoppe.net uggshow.co.uk uggsky.co.uk uggskyonline.com uggslife.com uggsline.co.uk uggsline.uk.com uggsoflondon.com uggsoflondon.com uggsonsaler.com uggsore-outlet.com uggsoutlet.co.uk uggsoutletuk.com uggsstorec.com uggstar.co.uk uggstoponline.co.uk u-ggstore.com uggstore.gg uggstore.uk.com uggstore365.com uggstoree.com uggstoreo.com uggstoreu.com uggstory.com uggstreet.com uggstyles.com uggs-uk.com uggsunuk.com uggsure.co.uk uggsvip.com uggs-vip.com uggsvipshop.com uggswear.com uggsweet.com uggtalk.com uggtime.co.uk ugg-trade.com uggtrend.com ugg-uk.com ugg-uk1.com uggukblog.com uggukbootssale.uk.com uggukbootssale.uk.com uggukbootssale.uk.com ugg-uksale.in uggus.co.uk uggwebboots.com uggwholesale.co.uk uggwholesale.us uggwholesale6.com uggwin.com uggwinter.co.uk uggyard.com uggzones.com uglyugg.com ukboot-sales.com ukboot-sales.com ukbootsaleuk.com ukcardy.com ukcardyboots.com ukugg.co.uk ukuggboots.com uk-uggboots.com uk-uggs.com uk-uggs-boots.com uk-uggs-cheap.com uk-uggshop.com up2ugg.com usaugg.com usuggboots.com uuboots.com vipuggboots.com vipuggmall.com webugginuk.com wholesaeuggboots.com wholesalechinaboots.com woolboots.co.uk worldugg.co.uk worlduggboots.com wowuggbootssale.com yoyosilver.com zen-mall.com zumfoot.us |
do not buy from any of these websites – you will be ripped off
Many thanks to all those who have helped me indentify these sites. Sadly this is not a definative list and more sites will be created this week to scam people. Just because a site is not on the list it does not mean its genuine – do the checks outlined above if in doubt walk (click) away.
If you have been scammed then let us know by using the reply feature at the bottom of this thread. Sorry the thread is so long now!!
……. UPDATE … AUG 2009……. UPDATE … AUG 2009……. UPDATE … AUG 2009……. UPDATE … AUG 2009……. UPDATE … AUG 2009
UGG Australia are beginning to strike back against the UGG counterfeiters. They have made a specific statement which clarifies the legal terms of use of the ‘UGG’ three letter name. UGG Australia has stated that any site with a website domain name containing the word UGG or one of their model names (like CARDY) does not carry genuine UGG® Australia Boots. Let’s be clear – if you see a website claiming to sell genuine UGG Australia Boots and it has ‘UGG’ in its domain name (the bit before the .com or .co.uk) then it is 100% fake. This covers about 80% of the fake UGG Boots sites we have discovered. To read more about this and the steps UGG Australia are taking by clicking the link below to my latest post on this troubling subject.
Genuine UGG Boots and fake UGG websites – 19th Aug 2009
……. UPDATE … DEC 2009……. UPDATE … DEC 2009……. UPDATE … DEC 2009……. UPDATE … DEC 2009……. UPDATE … DEC 2009
Many thanks to “Words of Wisdom” for finding this on the BBC website. His advice and comments have been very helpful since this thread was started.
As many of you know I’ve been reporting this problem to all possible agencies like trading standards, BBC watchdog in fact anyone who will listen. I’m please to say the Metropolian Police central e-crime unit have taken action against certain sites using “co.uk” domains to falsely represent themselves.
http://news.bbc.co.uk/1/hi/uk/8392600.stm
“Consumer minister Kevin Brennan said scam websites cost the economy thousands of pounds each year.” — hey Kevin – make that MILLIONS!! (I estimate there’s a million pounds lost just on this one thread)
This is certainly a step in the right direction and very welcome but I must emphasise that this is only a small proportion of what’s out there and the problem is still massive. So please read the above article if you have not already done so.
……. UPDATE … AUG 2010……. UPDATE … AUG 2010……. UPDATE … AUG 2010……. UPDATE … AUG 2010……. UPDATE … AUG 2010
About three weeks ago UGG® Australia announced the new Winter 2010 UGG Boot range and I’ve been watching to see how long it takes for the Chinese sites to start ripping off the new styles. Answer: about 10 days. As we know these copies are going to be poor but even so that’s really frightening if you are a genuine UGG Australia retailer trying to get resonable ranks on Google and make a living.
Anyway I know is very early in the season but I’ve just been trolling the internet (once again) for fake UGG sites and I now have 500 published above. And yes it was super depressing
As before – anything with a UGG in the domain name is not authentic UGG® Australia product and most are cheap chinese fakes. Wanna give your credit card details to some unknown counterfeiter bod in China? No I thought not – so please check the uggaustralia.com site for genuine retailers or use my Compare tab (top right) and pick UGG Australia from the brand list or click the link in this sentence. We have all the new styles listed.
So this thread is once again destined to be one of the busiest on our blog and feel free to share your stories below and please facebook/twitter/ link to us to get the message out – oh and click our “Like” button at the top of this post.
Happy Genuine UGG® Australia Hunting
Dr Crocs.
Hi everybody… please can anybody tell me is salewinterboots.com and womanbootssale.com are fake ugg boot sellers… they have a “sale” on and the boots look fab but i want genuine boots not fake ones…
thanks in advance if you can help me xx
Oh my gosh… I asked you if you could tell me if the 2 above websites were fake and while ive been awaiting replys i decided to put the contact email address for the websites into google and then got the shock of my life… the email address comes up as the contact for loads and i mean loads of FAKE ugg boot websites.. SO i think if in doubt then just google the websites email address and see how many other sites it comes up with as registered too.. and ive answered my own question YES they both are fake UGG boot websites ..
Hi
Can anyone advise if the catalina tote bag has actually been manufactured by ugg or is it a fake?
Many thanks
Please not another SCAM website which i recieved fake UGGs from…
called uggdiscount.com. I did not know about the scams until i had received them and they were obviously fake. I called my credit card company and let them know what happened and they are going to refund the money.
Regarding uk-ugg-boots.com: maggie – Website is back on line now and it says mine are being shipped even though I have tried to cancel ugh!
DO NOT BUY FROM THIS SITE….. (buyuggboot.net) I was completely ripped off. I ordered a pair of grey boots that came in light blue. The company offered to refund me so i sent them back. They have since stopped responding to my emails and did not refund my the $118.00 they promised. I am no looking into taking legal action against them, but dont know the first step. Any ideas? I kept a detailed record of my conversations with “sunny”, their customer service name, and a detailed record of my shipment going out and going through customs to reach them. Please help!!!!!!!!!!!!!!!!!
I Orderd Ugg Cardys From uggscardy.co.uk and jst found out that uggbaileybutton.co.uk was on the same site page and was listed as fake on this website so im guessing uggscardy.co.uk must be fake aswell? Dose Anyone Know If It Is Plz Let Me Know
Never Mind Wasnt Good At Looking At The List Iv Found Out Its A Fake Website Dammmmnnn!!!!
can any one tell me if this web site is a real or fake one pls uggbootslover.com ?
@Tiffany Plank My husband ordered my boots from there too. It took 4 weeks to arrive, when it did the box was beat up. Although the box and the package material looks real the coloring of my boot (grey) is completely off. I paid with my debit card. If you find any info about getting your money back from being scammed please let me know.
Regarding uggshoppe.net: god am so depressed i have ordered navy classic tall boots and the web site seems to have expanded in 2 other similar sites which do not use the same order code i have to get details of my order with an unknown number any 1 have an order no YANG##### THE MAN ON PAYPAL TRANSACTION IS XU YANQIN ,,,, HAS HE CAUGHT ANY1 ELSE OUT.
please let me know x
Regarding uggoutletsales.com: this website sells fakes!!! did not know until i got boots in mail. Paid 84.00. Should have known i guess!! i paid with my Paypal account so i am thankful they can not get access to my financial info.
@hel this website is fake i ordered a pair of ugg boots on new years eve. they still have not arrived. i tryed to luk on the website this morning and it has closed down. does anyone know how to go about this?
Regarding ugg555.com: i ordered ugg bailey button last tuesday and now am beginning to think there are fake and they are not going to show up i emailed them last night and got an email this morning with a tracker number and tht but it says this number does not exist the money has not came out my account yet has anyone else used this website ?
@Debbie
did u ever get your boots??/
Regarding australianuggbootsstore.com: any info on this one, apparently theyve been established for four years and they look ok???
help !!!
I’m really curious to see what we’ll receive, and if we will receive anything at all. But on their website they accept paypal and also a verisign logo. Is it that easy to hook up with paypal and verisign if the company is not legit? @Aileen
Neil,
I ordered Bailey Button Uggs off Ugg555.com just a few days ago and now worried they are not real… could you please tell me how yours turned out?
Kate
Just received my order and it took some time to arrive..they have no number to contact them as well my package was sent from China eventhough they state on their site that they are located in locally. Let’s see how long it takes to get my refund….really feel like a fool since I always shop on line.
Do not buy from either of these sites (mallonfire.com or nicelocker.com). I just recieved my FAKE Uggs. First of all, the left boot is a US size 7 and the right boot is a US size 8. Also, one boot is taller than the other. I have tried explaining this to the person in China responding to my e-mails about the boots, but they just keep claiming the boots are real – whatever! I have also already notified Ugg Australia about this counterfeit website and had my credit card company begin the process of disputing the charge.
Regarding xilitrade.com: This website came up when I Googled ‘Ugg Boots’. Everything coming up on screen looks genuine down to the logo etc. My suspicions were only aroused, when – too late – the £ Sterling price was suddenly converted to an unknown $ sum. There was no warning and this only flashed up briefly on screen when the Buy button was clicked. I’ve ended up paying more than £9 extra for this currency conversion. Their website warns of a 15% cancellation fee which I was willing to forego when I did further research and discovered that these boots were extremely likely to be fake. I contacted Decker Corporation and they said the site was not one authorised to sell genuine Ugg boots. Every effort I made to contact Xilitrade subsequently was unsuccessful, however, I have now received the two pairs of boots ordered. They look remarkably like the genuine article, but having scrutinised sites offering advice about what to look for in fake Uggs, I’m absolutely certain that these are fakes. They smell terribly of some sort of chemical (glue?) and sitting by them am feeling quite light-headed. On the advice of my credit card provider, I’m going to get a report on these boots from an authorised dealer to confirm they are fakes and they will then take things from there and act on my behalf in getting the money I’ve paid, refunded.
Regarding AustraliaUGGshopping.com: My daughter ordered 2x pairs of Bailey Button 1/1/10 as yet only 1 pair have arrived, yes they are fake. We were reasonably satisfied this was a satisfactory company and was assured by a relation (who orders off the internet quite often) that it seemed ok. No mention of China was on the web site. I have now paid £154 for 1 pair of smelly cheap boots.
Regarding uk-ugg-boots.com: Hi I ordered a pair of Bailey Button Ugg Boots from this website before doing any checks!!! I so wish that I had seen this website before yesterday! I have phoned my credit card company and they say to give them a week and if boots have not arrived they will investigate. Im not sure that I want the boots now knowing they’re fake. I sent an email telling this company of my worries and they sent me one back telling me not to worry and that I will be receiving them in 10 -15 working days! Will I receive them do you think?
Regarding uk-ugg-boots.com: Hi Pauline this is the site I ordered my Ugg boots from yesterday I had confirmation email this morning saying that had received my money and would be despatching my boots service@uk-ugg-boots.com is the email address I used if this will help you! Did you ever receive your boots or did you manage to cancel? I have tried to cancel mine but as I have paid on my credit card thought I would wait and see!
regarding uggaustralia-site.com: I bought a pair of Uggs from this site and when I received the box I knew right away, it was smaller, and then the fur inside is completely synthetic. Just remeber if its too good to be true it is. Thank you paypal because I called them and they reimbursed me right away due to numberous other complaints sent in about the same site this past week. I got totally reimbursed, and the company emailed me with broken English to ship back the boots to China which would cost me $50, I think not…… Just buy from Ugg website, outlet, or a Norstroms and you should be good Good Luck everyone!
@joanna
If you paid using Visa have you tried getting your money back using the chargeback process I am trying this I just need written confirmation that they are fake if I can find some one to do this. I am also harrassing the company, uk-ugg-boots.com no guarantee it will work. I wish I had investigated it first.
I order 2 pair of boots from uggshotsale.com on 1/5/10 and paid through paypal with my american express. They gave me a tracking number which hasn’t been updated since 1/9/10. When I discovered that their website had been taken down I filed a dispute with american express. Since then, they contacted me and told me their website was changed to ugghomelike.com. Went on that site and saw that the original site was duplicated there. It still had the references to uggshotsale.com that had not been updated. They assured me that my order was coming and to keep checking the tracking number. I will post again if I received the boots. If not, the purchase will be covered by americanexpress and I should be reimbursed.
Regarding uggbootshop.com.au: I ordered boots for my son’s Christmas present from this site on 22nd November. I did receive replies to my emails up until last week when I enquired why I had not received them. However, I have not received replies to my last two emails and cannot track my delivery despite being given a tracking number. Is it a bogus site?
Hi
Looks like iv fallen for fake UGGS too, ordered them from uk-ugg-boots.com.
Has anyone else order from here? If so did you recieve them???
hi all does anyone know if the site namebrandniceboots.com is a proper website as i have ordered 2 boots and after coming 2 this site and learning there r many fake sites i am worried i mean at the mo they have sent me a tracking number but say i cannot try it for another 48hrs 2 give it time 2 register someone please help!!!!!
I ordered boots from uggsoutlet-usa.com and I can’t decide if they are real or not, my guess is not. But the website has been around for over a year and when I emailed them, they got right back to me. The boots did come from China though and the tag says genuine leather and sheepskin. Has anyone heard of this site or can someone check it out and see what they think.
I did some researching have not ordered the UGG boots yet. After diligent researching I found out that Uggs are Manufactured by Deckers Outdoor Corporation. They have been making them in China for the past 2 years. They used to make them in Australia and New Zealand but have not for 2 years or more.
Nearly all of the fakes are made in China (which is indeed where authentic Decker Inc UGG Australia boots are made). UGG Australia DO NOT ship their boots via agents or wholesalers in China – therefore ANY boot shipped to you from China will be counterfeit (fake). Huge number of fakes on eBay are being bought by UK traders and they will either have them sent to you from China (drop shipping) or have already imported large number from Chinese wholesalers. One way of spotting this kind of operation is if the shipment is going to take 10 days to get to you and/or the parcel arrives via EMS from China. If in doubt ask the seller where the boots will be shipped from – if its China (which includes Hong Kong) stay away!… I copied and Pasted this Information for your benefit from reviews.ebay.com..
I ordered from uggboots-onsale-uk.com, havent recieved any boots..I don’t quite know how to go about it, I don’t want them taking anymore money out of my account! the bank said they need to reply and I need to show evidence which I will print my email off to them. can anyone help me on what to do?
regarding uggaustralia.com: Hi, I am looking to buy some UGGS and was wondering if this was the genuine website? I did a domain check but I don’t really understand the outcome! It says it is registered to deckers corporation so I assume it is genuine. Any help??
All the sites listed in the recent posts – uggsoutlet-usa.com; uk-ugg-boots.com; uggbootshop.com.au; uggshotsale.com etc. are all sellers of counterfeit product. This article which appeared in The Times recently provides a good summary of the nature and scope of the problem, and some steps to take to try to avoid being ripped off:
http://www.timesonline.co.uk/tol/money/consumer_affairs/article6980806.ece
@Lizzie Roscoe
Hi Liz – Yes http://www.uggaustralia.com is the official UGG® Australia website – it is the ONLY website with UGG in the name that is genuine all others with UGG in the domain name (as I’ve explained in my original article above) are fakes. I have highlighted in RED the key facts.
@Words of Wisdom
Thanks for the link. Slowly and surely we are getting the message across.
Hey,
I purchased ugg boots from ugg555 but now the websites not working and I havn’t received my boots yet so I was just wondering if the other people who have ordered from this website have received theirs yet?
Thanks, Michaela.
@UPSET ALICIA
I only wish I had read this 45 minutes ago……I handed over my details in excitment before I actually though about what I was doing. I have rang the bank and contacted the site for a cancelation. Will just see what happens from here :
@Michaela i have been review all the comments on here and i am sorry 2 say they r a fake website they r actually listed at the top
regarding SiteUGG.com: I feel like a fool. I should have done my homework, but when a person google’s UGG one would think a genuine company would be posted. I am still waiting for my purchase along with everyone else on this thread .Shame on these underhanded thieves!! Nic
Hi I ordered from uk-ugg-boots.com too. Also tried to cancel but every email bounced back to me interesting that yours got through @vanessa
I also have fallen foul to the ’scam’! unsure if the boots i have ordered from uggstore.cc 16/1/2010 will turn up…….. but i’m more concerned about a bogus company having my personal details. I paid by credit card so have some come back if i can prove they are fake or if they are not delivered at all, I have cancelled my credit card to stop anyone using my card details but there isn’t much i can do to prevent my personal details being used to obtain credit in my name – apart from subscribing to a monthly monitoring of my account (more money!) Lets just hope they have taken my money and ran than selling my details!
what about bootshelf.com?
hi, yes I ordered a pair yesterday from uk-ugg-boots.com but was lying in bed last night thinking about all the reasons why they might be fake. Firstly they only do half sizes which was odd. I have stopped my credit card today so the payment will not go through. I am not prepared to give them £12 of my money as their cancellation admin fee of 20% that’s prob how they make lots of their money. Let me know what happens to yours Ingrid. x
@Michaela
i ordered boots off ugg555.com aswell it aint working now and i havent recived them. Do you know what to do?
uggsalei.com – Another fake UGG boots sale website, don’t buy it.
BEWARE!!!! bestuggoutlet.com finally sent me my fake ugg boots, and only shipped them 21 days after taking the funds from my account because I wouldn’t let up. Harrassed them day & night….First time I have been taken by a phony but I should’ve known. Too good to be true? Yes. always… yes. a 130 dollar lesson.
I bought Uggs from the webiste uggclearance.com just to find out that they are not the real Uggs, and when I emailed them, they admitted it! So beware of this new website!!!!!
Can anyone tell me if this is a fake web-site? discount-uggonsales.com
I ordered boots but the wrong pair came from China and they have already charged my bank account.
Sorry, just hit the wrong button so don’t know whether my post will appear or not. Anyway, what I was going on to say is that I have emailed and spoken to PayPal about this problem and they have told me that I have to take receipt of these boots if I stand any chance of getting my money back. You have to open the box, establish that they are fakes (as if we didn’t know) and then open a dispute. I was, like other people who have posted, not going to sign for them and return them to sender. That’s if I ever do receive them which seems unlikely.