Microsoft Outlook 2007 may experience Send/Receive or performance issues after a recent update has been installed on the computer

If your computer has automatically downloaded the Office Outlook 2007 update 2412171, you may experience one or all of the following issues in Outlook 2007:

• There is a delay when switching between email folders in the navigation pane
• The Auto Archive feature is no longer available
• You encounter errors when sending or receiving email

To resolve this issue, install the current version of update 2412171. For more information about how to obtain the update, click the following article number to view the article in the Microsoft Knowledge Base:

To work around this issue, locate and uninstall the update. To do this, follow these steps:

For Windows 7 and Windows Vista

1. Click Start and select Control Panel.
2. For Windows 7, select the option for Large icons or Small icons in the View by section in the upper-right corner of your screen. For Windows Vista, select Classic View in the upper-left corner of your screen.
3. Select Programs and Features.
4. In the left navigation pane, select the View installed updates option.
5. In the list of updates, look for update KB2412171. If you locate this update click to select it, and then click the Uninstall option. Restart your computer if you are prompted.

For Windows XP

1. Click Start and Run.
2. Type appwiz.cpl and then click OK.
3. Click to select the Show updates check box.
4. In the list of updates, look for update KB2412171. If you locate this update click to select it, and then click the Remove option. Restart your computer if you are prompted.

Note: If you continue to experience performance issues in Outlook 2007 and you were unable to locate and remove this update follow the steps provided in this knowledge base article:

940226 (http://support.microsoft.com/kb/940226) - How to troubleshoot performance issues in Outlook 2007